1+ months

-902536 System Admin Clinical

Penn Medicine
Philadelphia, PA 19104
Penn Medicine is looking for a System Administrator, Clinical Imaging for the Radiology area of Information Services!This position is responsible for supporting the Custom Programming Group Manager with the design, development, implementation, maintenance, and system monitoring for any hardware and/or software involved in the day to day business of the CORP IT Radiology department. This includes but is not limited to: VMware, Win OS, Linux devices and Sql server DB administration. ¢\tResponds to and immediately troubleshoots RIS problems reported by Rad-Oncall, Enterprise support staff or end-users, in conjunction with or in lieu of the System Admin;¢\tPerforms server hardware and software installations, specification, management, monitoring, and maintenance tasks;¢\tMaintains Central Management Server, on which HP System Insight Manager runs various and comprehensive data-gathering jobs at frequent intervals, reporting and organizing a large collection of status messages from RIS, PACS and MISC hosts;¢\tAssesses and responds to events and faults trapped by server management agents and sent to the CMS. Notifications of present or impending faults are distributed by email/pager/cell phone according to default and configured conditions and thresholds. The incumbents interpretation of these messages and notifications, aided by SIMs severity ratings, proactively maximizes availability. The System Manager contacts vendors for serviceable events and/or responds to vendor-initiated Remote Support tickets/phone calls, meeting with engineers onsite as needed to effect repairs;¢\tContinuously documents server issues, researching, discussing, and detailing the conditions that produced them and steps taken toward remediation;¢\tManages and monitors SQL Server Agent activity, including RIS database and log backup, re-indexing, optimization jobs, and notifications received by pager/email.¢\tTracks servers free drive space, virus definition updates, critical services, and backup results via daily, automated, emailed System Management Dashboard reports;¢\tParticipates in periodic fail-over tests and trial restores of databases from backup tapes;¢\tSets up and maintains performance monitoring logs, collecting and charting baseline and production counter values for utilization of processor, disk, memory, network, etc.¢\tApplies vendor-approved firmware, software updates, OS and app patches, monitoring performance and event logs before and after for anticipated or unanticipated results;¢\tCommunicates service lapses or changes;¢\tUpdates MIG request tickets in a timely manner to allow tracking the status of various projects and requests.¢\tWorks with UPHS Help Desk to optimize Radiology application support;¢\tOrders office supplies;¢\tHelps maintain suitable environment for server hardware and software; helps in planning for disaster prevention and recovery.¢\tParticipates in ongoing system management training;¢\tOn call duties as required :¢\t- Responsible for taking secondary on-call within the SOPS group as assigned.¢\t- Responsible for taking Single point of contact (SPOC) on-call as assigned.¢\tTasks as assigned related to the operations and purview of the Medical informatics Group¢\tIs expected to support and comply with all standards for UPHS licensure; to include JCAHO, State and any other licensing agency.¢\tIs expected to complete all annual in-service programs both online and on paper as established in UPHS and Department policies.¢\tPerforms duties in accordance with Penn Medicine and entity values, policies, and procedures¢\tOther duties as assigned to support the unit, department, entity, and health system organization

Education/Experience: \n•\tBachelor's Degree required.\n•\tCurrent Internal Penn Medicine Information Services division employees may be considered with proof of active and continued enrollment in an approved bachelor degree program\t\t\n•\t3+ years\tsystems experience required. \n•\t1+ years\tprior administrative support of information systems required; preferably Hospital IT system. \n\nSkills and Abilities: \n•\tVMware, Windows server and MS SQL DB Administration \n•\tAbility to use Microsoft Office (Excel, Outlook, Word)\n•\tAbility to troubleshoot, research, and solve problems\n•\tExperience working on multiple projects concurrently\n•\tWork independently and as a team player\n•\tDemonstrated customer service skills\n•\tStrong written, oral, and non-verbal communication skills\n•\tAbility to manage concurrent projects while meeting project deadlines

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Posted: 2018-10-09 Expires: 2019-02-15

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-902536 System Admin Clinical

Penn Medicine
Philadelphia, PA 19104

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